Accessibility

At the Township of Edwardsburgh Cardinal, we're committed to removing barriers and providing accessible services and programs for all members of our community.

We're looking for your comments, suggestions and feedback about the accessibility of our programs and services. If you have a concern, we would appreciate any solutions that you might find helpful.

Multi-Year Accessibility Plan

The Multi-Year Accessibility Plan identifies barriers to accessibility and outlines a plan to remove any existing barriers. Review our annual accessibility plan status report to find out our progress:

• 2019-2020 Accessibility Plan Status Report 
• 2021 Accessibility Plan Status Report
• 2022 Accessibility Plan Status Report
• 2023 Accessibility Plan Status Report

Policies 

The following accessibility policies outlines the ways in which we are working to address accessibility needs in our community:

• Accessible Customer Service Policy 
• Accessible Customer Service Best Practices and Procedures 
• Integrated Accessibility Standards Regulations Policy
• 2022 Municipal Election Accessibility Plan
• 2022 Post Municipal Election Accessibility Report

Accessibility training

We offer all staff accessibility training to ensure that staff understand our accessibility policies and plans. During the training, staff learn how to provide excellent customer service to everyone in the community, regardless of their accessibility needs. 

Compliance Reporting

Municipalities (designated public sector organization) identified in Schedule 1 of Ontario Regulation 191/11 must file an accessibility compliance report every two years.  

• 2023 Compliance Report
• 2021 Compliance Report
• 2020 Compliance Report
• 2019 Compliance Report